REVIEWS
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Cheryl Lee
We recently had the pleasure of working with Charisa Chan to design our new home. We cannot express enough how thrilled we are with the results. From the initial consultation to the final reveal, Charisa demonstrated an unparalleled level of creativity, professionalism, and attention to detail.
What sets Charisa apart from the other IDs is her ability to truly understand and capture the essence of her clients’ vision. Right from the start, she took the time to listen attentively to our preferences, lifestyle, and aspirations for our space. Her keen eye for design, paired with a deep understanding of current trends and timeless aesthetics, allowed her to craft a concept that not only reflected our personalities but exceeded our expectations.
Though there were many unforeseen challenges or hiccups during the renovation process, Charisa often provided regular updates and displayed her resourcefulness through her honest and thoughtful suggestions. Her genuine commitment to ensuring our satisfaction made us feel involved and confident throughout the entire project. Charisa seamlessly integrated functionality with style, maximizing the use of space while creating a warm atmosphere in every room.
The selection of materials, colours, and furnishings showcased Charisa’s exquisite taste and a knack for balancing bold statements with subtle elegance. She curated a cohesive and visually stunning palette that transformed our home into a haven of comfort and sophistication.
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KJ Krishna
Chrislyn is very patient an fast in responding to our queries. She completed the renovation on time. Helpful and fast in finding alternative solutions when we are not satisfied with something.
We exceptionally love the kitchen design and storage spaces. Was done better than expected. The kitchen is something everyone wow each time they see. I personally love the storage spaces allocated based on our needs.
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Glen Wong
“Efficient, top notch service, good recommendations and accommodating to requests as well willing to go extra mile. Highly recommended.”
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Eric EC
“Heiriq has been very responsive and efficient in our house reno. Really thankful for Heiriq’s good service and competency. Highly recommend anyone looking for a fuss-free and pleasant reno experience to look for Heiriq”
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HM
“Excellent service by Natalie! We appreciate your professionalism, attentiveness and great eye for detail. Natalie was patient with our queries and the whole experience was expedited swiftly from budget to execution. Definitely coming back to Natalie & Massing Design for future renovation works. Thanks Natalie!✨”
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Valerie Toh
“Had a great experience with Javier! 10/10 recommended. Already recommended some of my friends! Bought a resale unit and on the day of key collection, Javier requested for earlier collection so he can start work early. His workers were already there before us! Super efficient. Everything was ahead of schedule despite covid manpower shortage!
Only setback was due to his carpenter being overwhelmed hence slight delay to carpentry but it's unavoidable as many supplies can't come in from Malaysia. I would know as I ordered some items from Malaysia for the reno and got Javier to fix for us! At the last phase, although some works were delayed, Javier had been chasing the contractors for us and updating us status every now and then. Very responsible! Our house turned out exactly how we expected and we had a lovely experience with Massing! Javier also kept within our budget and helped us fix our taobao/ikea items which lowered our costs! Thanks for the pleasant experience!!”
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Dinesh Joel
“What an amazing team. Worked with Javier and ever so closely with Nicholas who was in charge of my home. I don’t think my review would do justice for the experience I had with them. From the initial meet up my wife and I could tell we’d be in safe hands. They were meticulous when in came to the planning and flexible when it came to do costing.
When we needed some alterations to suit our budget, we were not met with with grievances, quite the opposite actually, they encouraged us to make sure we’d be comfortable. Considering we were renovating a resale, the job was done ahead of schedule. During that time, Nicholas was constantly in touch with us on developments on the Reno. They also followed us when we were getting out furniture etc to advise on what would suit our home. In all, I would not hesitate to recommend Massing Design one bit. Before this review I have already recommend some family members and they’re also having a great experience with the team. Thanks Massing Design team! Special thanks to Nicholas who worked with us around the clock.”
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Jacqueline
"I would like to thank John who was our ID and would highly recommend Massing Design for anyone looking to do their renovation. We approached several other interior design companies as well but eventually decided on engaging Massing Design's service due to their excellent service, professionalism as well as their familiarity and knowledge in the industry. In particular, John was very professional and at the same time able to meet our office's needs and requirements and gave great advice and suggestions. We had a very tight timeline to meet with multiple requirements for this new expansion of space and John was able to pull it off perfectly and completed the renovation works within our given deadline and delivered what was promised. Throughout the whole process, we were given regular updates to our timeline and what was ongoing which gave us much assurance. Impressed by the works done at our new office, we decided to also engage them to re-renovate a portion of our existing office. We'd like to give special thanks to John who was ever so patient with our multiple requests and amendments; it was an outstanding job done and the whole process was made such a breeze. Once again, a big thank you to the Massing Design Team."
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Alex
"Engaged Luis and Heiriq for our home renovation. They were very patient and accommodative to our requests on last minute changes. Highly recommended 👍🏻👍🏻👍🏻"
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Kai Lun
“Had a great experience with my designer, Luis and Natalie. They are very friendly, helpful and responsible. I love the design they did for my house. Always finding solutions to meet my request. They did their best to rush for my project in order for us to move in on time. The price they quoted us is affordable. Will recommend them!”
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Samuel
"Have to give it to Luis, who settled everything and issues for me nicely. He gave useful advices so that I don't waste unnecessary $. Am very happy with the final product. Price reasonable. Approved."
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Kevin Ngan
"Engaged Javier and Luis for our restaurant project recently. Great customer service with very prompt replies when needed. They were alway meticulous with our design details as well, providing valuable input along the project phase. Good project management to ensure that we can open our outlet on time as well. 👍🏼
Professionalism: 5 / 5 Stars
Workmanship: 5 / 5 Stars
Design: 5 / 5 Stars Project
Management: 5 / 5 Stars
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Alvin Chia
"Massing's design caught our eyes as we were inclined to their portfolios. We had the pleasure of having Nicholas as our ID and to manage our home project. He was exceptional and took extra care of his responsibilities from hosting several meetings, showing up on-site and importantly, sharing his expert opinion from designing to the practical and innovative use of space for our home. Communications and negotiations were prompt and responsive. Massing's works were assuring as Nicholas would ensure the carpentry works out the way it was communicated and took care of the details. You would want a designer who is proud of his work and delivers the quality. Thanks guys!"
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Claire Yeo
"Thank you nic & zavier for helping out with our project! Even though our project was considered small, nic and zavier were still very responsive and attentive to all our needs as a homeowner. They also did a good job to ensure the quality of Reno was top notch. Our cabinets and flooring were all very very well done, and they were also helpful when we insisted to hire our own third part contractors for some parts of our Reno. They did not view that as a “not my responsibility” situation but rather put in effort to help ensure the quality of Reno done by third party contractors and to flag out when there was issues."
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Prachi Tisgaonkar
"It was a great experience working with Massing Design. John and Heriqi were super patient with all our questions and gave great recommendations on design and on alterntive choices. It's been a year since we have moved and have no complaints. The quality of the work is really good and everything was efficiently managed, Even though my reno work started during the covid times. Highly recommended! 👍🏼"
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Gillian Lee
"We had engaged Massing Design as John was the first one replied on our inquiry, even it was middle of the late night. We would like to take this opportunity to thank John and also our ID, Jonas for their professional and efficient works done. The whole renovation works are beyond our expectations and within our budgets. Massing Design is definitely your best choice. Thank you."
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Leslie Teo
"Creative interior designers who listen to their clients to understand their lifestyle and living habits before proposing interesting concepts and ideas. Our 3 IDs - Javier, Jonas and Natalie were patient and accommodating to our requests and occasional change of plans. They are very professional and worked fantastically as a team and are always contactable and responsive whenever we have any questions. Highly recommended."
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Nur Hidayah
"We engaged Massing Design for our second home. Jonas was our ID. We decided to go with Massing Design because we told Jonas our house theme and he came back and present us with moodboard and it's exactly what we wanted for our home. Jonas is very friendly and helpful. He's there when we needed some advise like what paint color should we go for or whether this flooring suits the theme... always answer to our queries and the after sales is good too. And he even went the extra mile for us. Really appreciate it. We are very happy with the work done to our house. Nice and neat. 👍🏼👍🏼 It was a pleasure having Jonas as our ID. We would totally recommend him to our family and friends. 👍🏼👍🏼👍🏼"
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Qihao Shen
"Love my experience with Massing Design. My ID is Carolyn and she did an amazing job for my house. She is friendly and creative. She is always giving me ideas and cost saving methods for my house. Even other colleagues of hers are also very helpful and keeps giving me wonderful ideas when I’m stuck at a point. Thank you everyone at Massing Design for all your thoughts and will definitely recommend my friends to you. You guys are the best."
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Anna Goh
"I had a wonderful experience with ID John!
A big shoutout to him for renovating my 4 room resale flat ahead of schedule and providing lots of ideas and suggestion for my interior.
I would recommend him to all new home owners as he went extra miles negotiating back and forth with the suppliers and carpentry. He is dependable and is sensitive to details in his work and this is why I entrust my project to him🤝"
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Eshwary Maggie
"Great professional service provided . We are very happy with the renovation. Mr John even sat with my kids till late night towards midnight to choose the right vinyl tiles for their rooms and for my livinh room. Affordable n reasonable price. We are very pleased with the overall service. Thumbs up."
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Celestine Aimer
"Had my 3rm home reno done with John back in 2019/2020. He helped to rushed out my reno with a really tight schedule and delivered before CNY. Errors were rectified promptly and my concerns were addressed by John swiftly. Overall good experience and no horror stories! 🤩"
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Sharon Xie
"Thank you John for helping us with our home 🙂 He is always responsive with our requests and try his best to make the changes possible. Really appreciate his openness and sensitivity to our needs! My husband and I are satisfied with his work 🙂"
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Sarah Wan
"Really loved working with Doreen on my place - based on my initial mood board she understood the brief and picked out colors and textures that matched what I wanted. Most importantly she also offered practical suggestions on what would and wouldn’t work (no hard selling of additional elements for the sake of) and was more budget-conscious that I was.
Despite some inevitable delays due to the pandemic, Doreen helped to coordinate the various contractors the best she could, including offering to arrange for a handyman to fix my Taobao buys. Appreciated her attention to detail in catching flaws and proactively arranging for rectifications. Happy with how my place turned out!"
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Devanand Ramasandara
"My family and I would like to express our thanks to Massing Design and especially Doreen who transformed our new ordinary looking resale 3 bedroom flat into a multi-functional 4 bedroom beautiful home. During a period where the delta variant was at the peak, she ensured that all the renovation work was done and handed over within 2 months before our intended date of moving in. She had a very efficient production schedule and she executed all the works effectively.
Doreen was not only a taskmaster but she was very creative too, and she understands what the client wants. We explored several IDs including some big names for the renovation, but none were able to convince us. Doreen was able to understand what we wanted and she also recommended practical solutions for demarcating the various spaces. The after-sale support is also very efficient. When I highlighted a few issues after the handover, which is bound to happen after any renovation, she immediately rectified. If you are looking for a renovator for your new home, look no further than Massing Design, and definitely look for Doreen. She will make your dream home come true. 🙂"
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Elaine chan
“Nick was our ID and we are extremely satisfied with the process and end result.
Communications with Nick was fuss free and he's always prompt with replies. He also had great vendor recommendations. What I really appreciated, as a rookie in major renovation, was Nick's handholding of us for every step. From the reconfiguration of rooms, plumbing, to even soft furnishing, he was always ready to provide us with good advice and recommendations.
We highly recommend Nick to all homeowners looking to do renovations. “
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